Why Garmin Express Displays Server Error | How to Make Express Communicate With Servers

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Why Garmin Express Displays Server Error | How to Make Express Communicate With Servers

Published On: February 13, 2019

Read the post to find your solution to ‘Garmin Express displays server error.’

Garmin Express Displays Server Error Fix

Do your Garmin Express displays any of the following server errors-

“We are unable to add this device because our servers are unavailable at this time”


“Sorry, we’re having a problem communicating with our servers“.

If so, then chances are high that you called up Garmin support and they asked you to restart or update Garmin Express multiple times.

For most of you, they might have even asked to wait and retry after a while.

Well, in that case- following troubleshooting steps can help you fix the Garmin Express server error.

Basic Troubleshooting of Garmin Express Displays Server Error

In case, you are troubleshooting Garmin Express Server error for first time, start from step 1 else; right away go to step 3.

  • First and foremost, restart Garmin Express program and try again to connect it with its server.
  • Secondly, make sure you update Garmin Express to the latest version.
  • Still, Garmin cannot communicate with the update server? Then, check your Internet connection and ensure that it meets system requirements for Garmin Express.

system requirement

What are these requirements? – Check below:

  1. A high-speed Internet connection

  2. No data capping/ data restrictions from ISP

  3. To be used only with Desktop/laptop/computer.

Note: Garmin Express is incompatible to use with mobile broadband, dial-up Internet connection, satellite, or fixed wireless.

  • In case, your device fulfills all the specifications and Garmin Express continue to say servers unavailable- then, uninstall your Express program from computer.
  • And later, restart your device.

Note: Do not directly press the power switch on computer. Instead, click restart via Power button action under start button.

  • Once the system booting process complete, reinstall Garmin Express and try to connect with server.

However, if Garmin Express still having problem communicating with servers, then read the post ahead for more tough solutions.

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Who is This Guide for (Garmin Express displays Server error)?

The post is really helpful to those getting error like- “Problem communicating with Garmin servers.”

Your situation and error message may differ according to situation but you can correlate your issue with the problems given ahead.


Take help from this guide if-

  • Want to learn about Garmin Express Download and install (without corrupt files)
  • You wish to fix Garmin express 404 server error
  • Looking for more advanced solutions to fix Garmin server error
  • Want to know all the reasons, which trigger this server issue.

You may get Garmin express server error while downloading Garmin map updates. in that case you need to troubleshoot the GPS web-updater software or Garmin express software.

What is Garmin Express Server communication Error?

For each error, Garmin Express displays a message with error code on screen. So, you can identify the problem easily.

whats is gramin express server communication error

For instance, if you see “Garmin Express server error” message with certain error code like 404, it implies there is a problem connecting your Garmin Express program with Wi-Fi network.

This further indicates that you need to troubleshoot Garmin Express, router or modem program and in some cases, it’s found that problem is within your device only.

you may also get Garmin express server error while sync data through Garmin express, read this guide for fixing the server error during Garmin connect data synchronization.

Causes that can trigger Garmin Express Server Communication issue

The list below highlights all the conditions and causes that trigger server errors relating Garmin Express program.

If you are using incompatible .Net framework with Garmin Express Program

incompatible Net framework with Garmin Express Program

Garmin Express program works perfectly with .Net framework version 4.5.2.

So, if you are PC/MAC device has any other or older version installed, replace it with the one stated above.

Also, make sure your Garmin Express program meets all guidelines that are required to connect with network router.

In case, you aren’t aware of the guidelines, contact the GPS Experts for details and further assistance.

Garmin Express Corrupt Files

Garmin Express Corrupt Files

Partial Garmin Express download and install can leave behind corrupt files on your device.

By which, you may easily launch Garmin Express but cannot connect it with server or vice-versa.

Incorrect Date and Time settings

Incorrect Date and Time settings

When the set date and time on computer doesn’t match with that on server, your Garmin Express will continue displaying communication error message on screen.

This means, the date and time set on your device must match with the time zone of your current region.

Using public Wi-Fi connections

Using public Wi-Fi connections

Public Wi-Fi network can cause trouble connecting your Express application with Garmin server due to network congestion.

So, prefer connecting your Garmin Express program over home network.

We have tried to cover almost all the reasons that can trigger Garmin server communication error. However, if you feel we forget anything- do let us know.

In case, you can’t find- why your Garmin Express displays Server error- contact GPS Support team to help you know the reason and fix error.

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Solutions for ‘Garmin Express Displays Server Error’

Based on the above reasons, let’s resolve your Garmin Express server error.

However, before you attend the advanced list of answers, here are some conditions that you must achieve in order to prepare your Garmin nuvi device for troubleshooting.

Do this before troubleshooting:

  • Make sure your device is connected properly to router.

device is connected properly to router

  • Alongside, connect your computer directly to modem using Ethernet cable rather than trying to connect using wireless(refer image above).
  • Next, make sure there’s no hardware or software causing network congestion in between Express application and Garmin server.
  • Also, do cross check proxy server settings on computer. If these are not configured accurately, your Garmin applications will always have trouble communicating with the Garmin servers.
  • If you have been using Garmin Express application from a long time, then go for latest Garmin Express download and install (from a reliable source).
  • Lastly, don’t forget to remove all the saved passwords from the device (including that of Garmin express login).

Once everything is ready, learn how to solve Garmin Express displays server error.

Note:- If you get server error during Gramin nuvi software update make sure your nuvi device is connected to computer through original cables.

Advanced Troubleshooting of Garmin Express Server Error

The solutions ahead are a sure shot way to get rid of the Garmin server communication problem.

Solution 1: Change Date and Time Settings

  • Click on desktop clock and select date and time settings.
  • In the opened window, under Time zone section- click on ‘Change Time Zone’ button.
  • Open the drop-down box and select your region from the available options.

Click on OK to apply the changes. You may even manually change the date and time on your device (based on your current location).

Solution 2: Disable System Security & any Third-party Firewall (temporarily)

Steps to disable built-in firewalls in Mac OS X and Windows OS:

disable built-in firewalls in Mac OS X

Mac OS X

  • On Mac Desktop screen, click on Apple icon from toolbar.
  • Then, choose System Preferences.
  • Select View and then, click on ‘System and Security’ option in System Preferences screen.
  • Tap on Firewall tab and click on “Firewall off” radio button.

In case, you don’t wish to disable firewall settings, customize it with following steps:

  • Under Firewall tab, click on Advanced button.
  • Select the checkbox with option “Block all incoming connections.”

Note: You may leave those connections that aren’t vital for your device to function properly.

  • Then, please select the checkbox of “Automatically allow signed software to receive incoming connections.”
  • Then click on “Enable stealth mode” checkbox and click on “plus” or “minus” buttons to add or remove programs from the firewall, respectively.

Windows 7, 8, and 10

Disable System Security & any Third-party Firewall

  • Click on Control Panel from Windows Start button.
  • Then, click on System Security options.
  • Further, select Windows Defender Firewall from the list and choose option “Turn Windows Firewall on or off” from the left pane.
  • Finally, click on radio button next to “Turn off windows firewall” option & click on OK to save the changes.

For Windows Vista

  • Under Control Panel window, click on Network and Internet connections.
  • Then, tap on Network Connections.
  • Right-click on your active network connection and choose Properties from the available options.
  • Click on Advanced tab-> Settings-> and then, “Off” radio button.
  • Finally, close the “Network Connections” window.

Note: Once your Garmin Express connects to its server, enable all the security software or programs on your device.

Are you able to find the security software that isn’t allowing Garmin Express to communicate with its server?

If that’s a yes- replace it with some better alternative so, you can easily access Garmin Express.

Solution 3: Configure Proxy and/or LAN settings

For a good connection between Internet and your Garmin Express, adjust the proxy and /or LAN settings on your computer.

Steps to correct LAN or proxy server settings:


For Windows:

Configure Proxy and LAN settings windows os

  • Open Run dialog box from the Windows start button.
  • Then, type ‘inetcpl.cpl’ in the provided field and hit ENTER.
  • In the newly opened window, click on Connections tab and tap on LAN settings.
  • Next, select “Automatically detect settings” checkbox.
  • Further, uncheck ‘Proxy server for LAN’ option and click OK to apply the saved changes.

For Mac OS X:

  • Click on Apple icon from the desktop toolbar.
  • Then, select ‘System Preferences’ from the list.
  • Next, click on Network-> Advanced button-> and, Proxies tab.
  • Choose “Auto Proxy Discovery” checkbox and click OK button to save the changes.

Note: Once these settings are saved, your Garmin Express will automatically communicate with its server.

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Solution 4: If using Windows, run OS in ‘Safe Mode with networking’

Wondering- why boot in safe mode with networking?

What difference will it bring to Garmin Express connection with server?

Answer: Most likely, when Garmin Express displays server error, it implies there may be an unexpected files crash. And, running the Windows OS in safe mode with networking will allow your Garmin Express application to communicate with the server. Moreover, you can run disk utility program to repair corrupted files on hard drive.

Steps to Run Windows 10 in Safe Mode with networking:

start windows 10 in safe mode

  • Click on Windows Start button.
  • Press and hold the Shift key on keyboard and simultaneously, tap on power action button to select Restart
  • Wait for the Windows OS to restart.
  • Then, click on Troubleshoot-> and later, ‘Advanced’ options.
  • Next, tap on Startup settings and restart button.
  • Once the Windows restart, press F5 key on your keyboard and select Safe Mode with Networking.
  • In case, there’s a system lock, type the login credentials and open Windows in Safe Mode with networking.
  • Fix the corrupt files in the mode by running the troubleshooter.

And, finally, when it’s done- you can click Restart to start Windows in normal configuration.

Solution 5: Run Garmin Express as an Administrator

Permission issues of Garmin Express may also cause server communication error.

Thus, to resolve it:

  • Right-click on Garmin Express icon located on your desktop.
  • Then, select the option “Run as Administrator” from the list.
  • Restart your device and then, launch Garmin Express software to connect with its server.

Hope using this guide, you’re able to fix ‘Garmin Express displays server error.’

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